Shipping policy

Shipping Policy

Thank you for shopping with us! Here's everything you need to know about our shipping.

Processing Time All orders are processed within 1–3 business days. Orders are not shipped on weekends or public holidays.

Shipping Destinations We ship to Australia and the United States.

Shipping Timeframes

• Australia (Standard): 3–7 business days
• United States (Standard): 5–7 business days

Shipping Rates Shipping rates are calculated at checkout based on your location and order weight.

Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information.

Delays Please note that delivery times may be affected by factors outside our control, such as customs processing or carrier delays. We appreciate your patience.

Contact Us If you have any questions about your order, please don't hesitate to get in touch with us on shopnivae@outlook.com